
Magnet Consulting and its team of industrial psychologists and human resources experts is working together with I-CAR to strengthen the business performance of collision repair shops with the following resources, tips, and information.
Increase Business Performance Through Bettering Your Workplace Culture
WHAT IS WORKPLACE CULTURE?
There are many ways to ‘define’ culture, but at its basic level, it is the IDENTITY of a workplace.
That IDENTITY is made up of shared:
Behaviors
Beliefs
Goals

#1. BUSINESS PERFORMANCE INCREASES when employees are happy, engaged, and enjoy coming to work.
#2. ENGAGED EMPLOYEES = PRODUCTIVE EMPLOYEES. Employees who are more enthusiastic about the companies they work for tend to be more productive. That means more work and more business being done.
#3. EMPLOYEE LOYALTY = LOTS OF GOOD THINGS. Employees that like their jobs, like their workplace, like their leader, are less likely to quit.

HOW TO SPOT A DISENGAGED EMPLOYEE
#1. Participation in activities outside of their position responsibilities is low or absent.
#2. Indulgence in non-work related habits.
#3. Curiosity and learning are absent.
#4. Avoidance of social interactions with team or leadership.
#5. Their work is “good enough”.
#6. Wouldn’t and doesn’t recommend the business.
#7. Voices complaints, never ideas or motivation.
#8. “Know it all” or too good for what’s being said.
#9. Doesn’t help others.
#10. Lack of initiative.

#1. Treat your employees like family.
#2. Establish organized and open communication.
#3. Invest in your employees.
Talk with your people, not at them.
Schedule with employees and don’t stand them up.
Focus on the company’s higher purpose.
Share something personal and ask others to do the same.
Actively work on your sensitivity to others.
Ask questions vs. assuming intent.
WHO WE ARE AND WHAT WE DO
We’ve Spent Decades Making Work a Better Place to Be
PEOPLE ARE OUR PRIORITY. FOR GOOD REASON.
People problems can become your number one profit problem if you’re not careful. We transform businesses from the inside out because we understand behavioral and organizational psychology just as well as profit and loss statements. We don’t believe in putting bandaids in places that require stitches and we communicate our scientific, carefully analyzed findings in a way that makes sense to you and your team.
This experience-driven, psychology-backed, straight-talk approach is what makes Magnet Consulting different. More important, it’s what allows us to inspire lasting, transformative change for our clients.

ORGANIZATIONAL CULTURE
People stay where they fit with the values.
- Organizational Vision, Mission, Strategic Priorities
- Cultural Values Workshops
- Company culture planning & operationalization

TEAM & LEADERSHIP DEVELOPMENT
Helping people play
nicely at work.
- Executive Coaching
- Skill-Building Workshops
- Preventing burnout or employee withdrawal

EMPLOYEE SELECTION SYSTEMS
You find them;
we assess them.
- Job-relevant testing and interviewing
- Scientifically-based systematic hiring
- Legally defensible selections
Doing Things Better Is In Our DNA
Magnet Consulting was founded by two women who are well known for having an “uncanny” ability to break through barriers and get to the root of the problem within an organization. All of Magnet Consulting’s experts are committed to working to transform your business to achieve the outcomes needed to propel your business forward. We know organizational psychology and we speak business.
